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Order guide

Follow our order guide on this page. If you have questions, you can find your answer under our 'FAQ'.

Step 1

Purchase your unique product here on our website or in a physical store.

Step 2

You will receive a unique QR code in your e-mail or product box as well as instructions that you have to follow carefully.

Step 3

Download earfabSCAN app in App Store (NOTE: To order earfab products you need access to one of the following iPhones: iPhone x Series, 11 Series or 12 Series)

Step 4

Scan dine ører og gennemfør bestillingen. Vi anbefaler at du ser vores instruktionsvideo nedenfor før du begynder at scanne. 


Instruction videos

Customer satisfaction

We always focus on 100% customer satisfaction. We are happy when you are happy.

Return policy

As standard, you do not have a 'right to return' for custom made products. At earfab you can purchase a guarantee and get a 60-day return policy.

Fast delivery

We usually ship your custom-made in-ear product within 5 working days.