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Order guide

Follow our order guide on this page. If you have questions, you can find your answer under our 'FAQ'.

Step 1

Buy your unique product here on the site or in a physical store.

Step 2

You will receive a QR code as well as instructions that you have to follow.

Step 3

Download the earfabSCAN app in the App Store (NOTE: It requires at least an iPhone X)

Step 4

3D scan your ears and complete your order. Please see our order video below before continuing.

Customer satisfaction

We always focus on 100% customer satisfaction. We are happy when you are happy.

Return policy

As standard, you do not have a 'right to return' for custom made products. At earfab you can purchase a guarantee and get a 60-day return policy.

Fast delivery

Our standard delivery time is 5-7 business days on all our custom made products.